SYSTEMS &
INTEGRATIONS

Forms, CRM, messaging
and APIs

Tech Fly connects forms, CRM, messaging, payment and outside services into one workflow, so information moves between your systems without being typed twice. We build the dashboards that show what is happening as well.

Forms and application workflows

Forms for recruitment, applications, registrations and bookings, with logic that a contact form does not have.

Includes: conditional logic, multi-step forms, file uploads, result tables and entry views, WhatsApp and email actions, duplicate detection and validation, and exports.

CRM and operations

CRM and operations tools configured and extended for teams that need a clear workflow for customers, tasks, payments or service delivery.

Includes: custom fields and workflows, customer and job records, task and status pipelines, estimates, invoices and payments, roles and permissions, and reporting views.

Messaging

Business systems connected to messaging channels for notifications, support and customer updates.

Includes: SMS, WhatsApp workflows, email notifications, status-change alerts, lead and appointment notifications, and transactional messages to customers.

API and third-party integrations

Websites and applications connected to outside platforms, so data and actions pass between them reliably.

Includes: REST API integrations, authentication, payment, travel and booking APIs, messaging and analytics services, webhooks, and custom data synchronisation.

Dashboards and reports

Internal dashboards that show a team what it needs, so nobody has to work in raw databases or separate tools.

Includes: KPI dashboards, operational status views, searchable record tables, filters and drill-down, access by role, and export and report functions.

Systems we have built

Urdhri i Psikologut

The official platform of Albania's national body of psychologists, with thirty forms and a public registry.

Location.travel

A hotel booking platform that shows live rates.

Questions

Can a form do more than send an email?

Yes. A submission can create a record, start a workflow, notify the right person by email or WhatsApp and appear in a table your staff can search and export.

Can you connect two systems we already use?

Yes, where both offer an interface. We check that first and tell you what is possible.

Can customers get updates automatically?

Yes: by SMS, WhatsApp or email when a status changes, an appointment is set or an order moves.

Do we need a new CRM?

Often the one you have can be configured to fit. We look at how your team works before recommending anything new.

LET'S WORK TOGETHER!

Ready to
Start a Project?

Tell us what you want to build. We reply within one working day.